I have borrowed this line from #Idean and I completely and truly believe in it.
The submission process for Imagine Cup (2015) was against everything UX stands for. It was confusing, time consuming, required excessive cognitive load, had unclear flow and much more. I interviewed 8 of my peers who had submitted their proposals for the same and all the participants felt uncertain as to whether their papers have been successfully submitted for the Microsoft Imagine Cup 2015 competition and all of them resubmitted again (some did it thrice) because they felt that the system has not been able to upload their files or there are more steps which they are unable to see. This was cue enough that organizers needed to put some effort into the design. The submission confirmation e-mail came an hour after the submission which added to the uncertainty.
My Objective: To resolve the uncertainty of the participants by making minimum possible modifications in the process.
30 minutes of thought into design and the usability test showed 7 out of 8 participants did not face any trouble in reaching the end goal.